Dewa77 takes the protection of every member's personal data seriously. This document transparently explains how we collect, use, store, and safeguard your information in line with the latest security standards.
Six layers of data protection we implement to ensure every member's personal information is always fully safeguarded.
All data transmitted between your device and dewa77's servers is protected with military-grade 256-bit SSL encryption. No third party can intercept or read your personal information while in transit.
Dewa77 supports two-factor authentication for all member accounts. This additional security layer ensures that only you can access your account, even if your password is accidentally compromised.
Member personal data is stored on servers protected by multi-layered firewalls and active intrusion detection systems. Database access is restricted to authorised personnel only.
Dewa77 does not sell, rent, or share members' personal data with advertisers or third-party data brokers. Your information is used solely for platform operations and regulatory compliance.
Our KYC process complies with international anti-money laundering (AML) standards. Documents you submit are stored securely and only accessed during the required identity verification process.
Members have the right to request deletion of their personal data from the dewa77 system, subject to legal retention requirements. We are committed to processing every request within 30 business days.
This Privacy Policy explains how dewa77 collects, uses, stores, processes, and protects your personal information when you use our platform — whether through the official website, mobile app, or any service channel provided by dewa77.
By registering an account or continuing to use the dewa77 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are required to stop using our platform.
This Privacy Policy applies to all registered members, users who browse the platform without registering, and anyone who interacts with dewa77 through customer support channels. This Policy is updated from time to time and you will be notified of any significant changes.
Dewa77 operates as an online Sports Betting and gaming platform serving users in Malaysia. We understand the importance of privacy in the digital age and are committed to managing your data in a responsible, transparent, and secure manner at all times.
Dewa77 collects various types of personal information to enable us to provide a secure, seamless, and high-quality service to all members. The information collected falls into several main categories:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity | Full name, date of birth, identification card number | KYC identity verification, legal compliance |
| Contact | Email address, phone number | Account communications, security notifications |
| Financial | Bank account number, digital wallet details | Processing of deposit and withdrawal of funds |
| Technical | IP address, device type, web browser | Account security, fraud detection |
| Usage | Betting records, game preferences, activity logs | Service improvement, VIP program, promotions |
For the KYC process, we may require copies of identity documents such as a national ID or passport, proof of current address, and a selfie for facial verification. All documents are stored with full encryption and accessed only by authorised verification personnel.
We do not collect sensitive data such as medical information, religious beliefs, or political views unless specifically required by applicable regulations. Our data collection is limited to what is strictly necessary to operate the platform safely and compliantly.
Dewa77 uses collected personal data solely for legitimate purposes directly related to platform operations. The following is a full list of the purposes for which your data is used:
Dewa77 does not use your personal data for third-party advertising or marketing purposes unrelated to the platform's services. Any marketing communications we send are subject to the notification preferences you configure in your account settings.
We practise the principle of data minimisation — meaning we only collect and use data that is strictly necessary for the stated purposes. When data is no longer needed for its original purpose and there is no legal requirement to retain it, we will securely delete or anonymise it.
Dewa77 does not sell members' personal data to any party. However, there are limited situations where we need to share certain information with trusted third parties to enable the platform to operate properly:
All third parties working with dewa77 are required to comply with strict security and privacy standards. We ensure that every data sharing agreement includes binding data protection clauses before any information is shared.
If dewa77 is involved in any merger, acquisition, or asset sale, member personal data may be transferred to the new entity taking over the platform. In such circumstances, you will be notified in advance and your privacy rights will continue to be protected by the new party.
Dewa77 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand platform usage patterns. Cookies are small data files stored on your device when you visit our platform.
The types of cookies we use include:
You can control and manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of the dewa77 platform. Essential Cookies cannot be disabled as they are critical for platform security and core operations.
Dewa77 implements robust technical and organisational security measures to protect members' personal data from unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes:
While we take all reasonable measures to protect your data, no security system is entirely foolproof. In the event of a data breach affecting your personal information, we will notify you within the timeframe required by applicable regulations and take immediate action to mitigate the impact.
As a dewa77 member, you have certain rights regarding your personal data. dewa77 fully respects and facilitates the exercise of these rights:
To exercise any of the rights above, contact the dewa77 support team via live chat on the platform or submit a written request to us. We will process your request within 30 business days from the date of receipt. For complex cases, this period may be extended to 60 business days, with prior notice given to you.
Some of these rights may be subject to certain limitations where legal requirements or the platform's legitimate interests prevent full compliance. In such situations, we will inform you of the reasons for those limitations in a transparent manner.
Dewa77 retains members' personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal and regulatory requirements.
Once the designated retention period has expired and there is no legal requirement to retain the data further, dewa77 will delete or anonymise the data using secure, irreversible methods.
The dewa77 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. If we discover that data belonging to someone below the minimum age has been collected, we will take immediate action to delete that data and close the relevant account.
If you believe that someone under the age of 18 has registered an account on the dewa77 platform, please contact our support team immediately. We take child protection in the online gambling environment seriously and will act swiftly on every report received.
Dewa77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or platform service improvements. Whenever the Privacy Policy is updated, the "Last Updated" date at the top of this document will be revised.
For significant changes, we will notify members via their registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the platform after the effective date of any changes constitutes acceptance of the revised Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy, please contact the dewa77 support team via live chat on the platform or email us at [email protected]. Our team is ready to assist you 24 hours a day, 7 days a week, including public holidays.
We value the trust you place in dewa77 by sharing your personal information. We are committed to maintaining the highest data protection standards so you can enjoy your experience on our platform with complete peace of mind.
Enjoy the best gaming experience in Malaysia with the peace of mind that your privacy and data security are always dewa77's top priority. Register for free now and explore thousands of slot games, sports betting, and much more.